Mobiliteit voor iedereen

The Horizon 2020 project DIGNITY directly works with the cities of Barcelona, Tilburg and Ancona, as well as with the region of Flanders, supported and facilitated by Mobiel 21. The project offers guidance on how to design mobility services for maximum inclusion. Using, testing and validating the DIGNITY approach allows for the formulation of a robust and socially inclusive transport policy framework.

Dig­i­tal trans­port in and for soci­ety: All peo­ple deserve to travel

DIG­NI­TY fos­ters a sus­tain­able, inte­grat­ed and user-friend­ly dig­i­tal trav­el eco-sys­tem that improves acces­si­bil­i­ty and social inclu­sion, along with the trav­el expe­ri­ence and dai­ly life of all cit­i­zens. The project delves into the dig­i­tal trans­port eco-sys­tem to grasp the full range of fac­tors that might lead to dis­par­i­ties in the uptake of dig­i­talised mobil­i­ty solu­tions by dif­fer­ent user groups in Europe. Analysing the dig­i­tal tran­si­tion from both a user and provider’s per­spec­tive, DIG­NI­TY looks at the chal­lenges brought about by dig­i­tal­i­sa­tion, to then design, test and val­i­date the DIG­NI­TY approach, a nov­el con­cept that seeks to become the ABCs for a dig­i­tal inclu­sive trav­el system’.

An approach that is cen­tered around the needs of the end users, par­tic­u­lar­ly the most vulnerable

The idea is to sup­port pub­lic and pri­vate mobil­i­ty providers in con­ceiv­ing main­stream dig­i­tal prod­ucts or ser­vices that are acces­si­ble to and usable by as many peo­ple as pos­si­ble, regard­less of their income, social sit­u­a­tion or age; and to help pol­i­cy mak­ers for­mu­late long-term strate­gies that pro­mote inno­va­tion in trans­port while respond­ing to glob­al social, demo­graph­ic and eco­nom­ic changes, includ­ing the chal­lenges of pover­ty and migration.

Toolk­its, insights and rec­om­men­da­tions for pol­i­cy mak­ers, prod­uct and ser­vice providers

By focus­ing on and involv­ing end-users through­out the process of design­ing poli­cies, prod­ucts, or ser­vices, it is pos­si­ble to reduce social exclu­sion while boost­ing new busi­ness mod­els and social inno­va­tion. The end result that DIG­NI­TY is aim­ing for is an inno­v­a­tive deci­sion sup­port tool that can help local and region­al deci­sion-mak­ers for­mu­late dig­i­tal­ly inclu­sive poli­cies and strate­gies, and dig­i­tal providers design more inclu­sive prod­ucts and services.