Mobiliteit voor iedereen
The Horizon 2020 project DIGNITY directly works with the cities of Barcelona, Tilburg and Ancona, as well as with the region of Flanders, supported and facilitated by Mobiel 21. The project offers guidance on how to design mobility services for maximum inclusion. Using, testing and validating the DIGNITY approach allows for the formulation of a robust and socially inclusive transport policy framework.
Digital transport in and for society: All people deserve to travel
DIGNITY fosters a sustainable, integrated and user-friendly digital travel eco-system that improves accessibility and social inclusion, along with the travel experience and daily life of all citizens. The project delves into the digital transport eco-system to grasp the full range of factors that might lead to disparities in the uptake of digitalised mobility solutions by different user groups in Europe. Analysing the digital transition from both a user and provider’s perspective, DIGNITY looks at the challenges brought about by digitalisation, to then design, test and validate the DIGNITY approach, a novel concept that seeks to become the ‘ABCs for a digital inclusive travel system’.
An approach that is centered around the needs of the end users, particularly the most vulnerable
The idea is to support public and private mobility providers in conceiving mainstream digital products or services that are accessible to and usable by as many people as possible, regardless of their income, social situation or age; and to help policy makers formulate long-term strategies that promote innovation in transport while responding to global social, demographic and economic changes, including the challenges of poverty and migration.
Toolkits, insights and recommendations for policy makers, product and service providers
By focusing on and involving end-users throughout the process of designing policies, products, or services, it is possible to reduce social exclusion while boosting new business models and social innovation. The end result that DIGNITY is aiming for is an innovative decision support tool that can help local and regional decision-makers formulate digitally inclusive policies and strategies, and digital providers design more inclusive products and services.